Dell Printer Show offline Problem – Learn and Fix

Dell printer offline is a condition wherein computer and printer are not connecting to each other. The main cause of this problem is the connection problem between both the devices. Restarting and power drain both the devices may assist you in some of the cases. After removing the old drivers you can also go for the process of Dell Printer Setup. This will assist you in Wireless and USB connection both. Except this, there are many types of other issues occurred that results in this issue so in order to resolve such kind of problems it is recommended to call experts in order to get proper support.

It is a common and recurring problem. Mostly, people connect with technical assistance for this. We need to look after some of the things on the computer and printing device as well. We also need to do a couple of troubleshooting steps when you are getting error message "Dell Printer Offline". It is always necessary to do set up properly in this manner you will not get this specific issue. For setup and support, it is always beneficial to contact experienced people who can assist you in all such matters.

Why Your Dell Printer is Offline?

Printers have become a huge necessity in an office environment as well as in a home environment. It has slowly become one of the most innovative hardware products in the IT industry. If you have ever worked with a printer machine, you have probably come across a Dell printer. They are one of the best in the market.

However, a machine is a machine and it invariably showcases malfunctions from time to time. The printer offline issue is one of the most common issues in the printer world. It simply didn’t show on your computer when you try to print out a document. Now, the real issue is what causes it to malfunction. Upon further inspection,

Fix Dell Printer Offline Problems

If you need to fix the Dell printer offline issue, you have to find out the reason that is causing it. This is where the main problem lies. Here is some Dell printer showing offline error could be due to many reasons and step by step solution to instant fix the Dell printer offline issue.

No connection between your Dell printer and the computer

A printer can be connected to a computer via USB cable or through a wireless network, if the connection is interrupted for any reasons your computer will not be able to communicate with the printer and consequently marks it as Offline.

  • Check that the connection between the computer and the printer is correct,
  • If the printer is connected via a USB cable, make sure that the USB cable is correctly inserted and is free from any defect or a tear.
  • If the printer is connected over a wireless network, ensure that the network to which the printer is connected is not turned off or has suffered a temporary drop.

Driver Issue

It has been one of the most obvious issues while dealing with a printer machine. Dell printers can also somehow show this printer error issue due to a corrupted driver or a faulty driver update. All you need is to download the correct driver for your Dell printer machine. It can be easily achievable with a few simple steps.

  • Uninstall the currently installed printer driver.
  • Go to the Dell Printer website
  • Select your Printer model
  • Download the required driver from the Drivers & Download tab.
  • Install the printer driver
  • When the installer will ask for the printer, plug your printer to the computer
  • Finish the installation and check your printer in the Printers & Scanners section for confirmation of correct installation

Network Error/Port Error

Often, the printer seems to lose the network configuration with Windows Update or any changes in firewall settings. Check the following steps below to manually configure the network connection.


  • The first thing you need to dos is to open the Control Panel
  • Under the menu of Printer & Scanners, you will get the option of Enable by clicking your Dell printer name
  • If that’s already enabled, you will need to check the port or IP configuration
  • Click on your printer name and select the Ports tab
  • Find the IP address assigned to your Dell printer
  • Put the Ip address into the address bar of your preferred browser
  • You will get the settings menu for your concerned printer
  • You can set the IP address manually or refresh a new IP address dynamically to check whether the printer is now getting online


If somehow, you still get the Dell printer offline issue, you will need to check the USB and wireless network settings.

  • Open the Control Panel
  • Find Device Manager settings in the Control Panel
  • You will need to scroll down and find the USB Controller's Area
  • Select USB Root Hub and right click on it
  • Select on Properties
  • You will need to select the Power Management Tab
  • You will need to uncheck the Allow the computer to turn off this device to save power option
  • Restart the computer and again go to the Device Manager settings
  • You will need to find Network Adapters and click on it
  • Select the Wireless Adapter and right click on it
  • Select Properties and click on Power Management
  • You will need to uncheck the Allow the computer to turn off this device to save power option
  • You will need to restart the computer to save the changes

Fix Dell Printer Offline Issue in Windows 7, 8 and 10.

Whenever your printing device shows 'offline' problem in Windows OS, there is no need to get panic, you just need to get support from professionals. It becomes easy to resolve all these problems and get them fixed just by contacting these experts. They can solve these issues without any time delay.

Check out the problems that can be faced by you in Windows:

  • Connectivity error.
  • The device model is not in the list of "add printers".
  • Setting preferences.
  • Drivers' compatibility.
  • Your PC is not detecting the device.
  • The device is displaying number errors while carrying out the setup process.
  • Offline errors, first test print and scan issues.

Fix Dell Printer Offline Issue in Mac.

If you are facing offline issue on your Mac device or showing the error message then it becomes typical for a non-technical person to correct it and make it online without getting caught in any type of technical issue. It may be possible that you have not setup it properly. The set up process sounds very easy but many users stuck in this procedure. So, always does it by the most experienced technical experts.

Check out the problems that can be faced by you in Mac:

  • Cable connections between your laptop or network router and printing device.
  • Paper Jams.
  • Driver compatibility.
  • Outdated software.
  • System preferences are not selected carefully.

Fix Wireless Dell Printer Offline Issue.

What to do if you have a wireless Dell printer and facing offline problem. Go to settings> devices and printers (right click on it to enable). In case the issue remains same then uninstall your printing device and its drivers. Now reboot and install it again into the system.

Still if you are facing Dell printer offline issue need to get in touch with the experts:

These are some of the easy steps that ensure you get a working printer without getting annoyed or without getting your work delayed. If the steps mentioned here don't get rid of the Dell printer offline issue, you will need to get in touch with the experts. They will inspect for any minor issue prohibiting your printer's connection to your computer. They will get your printer running up in no time.

After apply above all solution still you are getting offline error i suggest to connect with Dell customer support team to instant and permanentally fix Dell printer offline problems